Open questions RSS

Here you can see questions asked by other users. If you answer these question, your answers may be inserted into the FAQ.

Date / User Question  
2007-11-13 13:35
Hadia Finley
General:
are any HD cameras supported, is there any way to improve resolution?
Answer
2007-11-14 09:32
C. Rector
General:
Is FrameThief compatible with MacBook Pro - Intel Duo Core Processors and compatible with Leopard?
Answer
2007-11-15 15:23
Dan
General:
Is there any way in which i can load photos INTO fram thief so i do not have to keep my camera connected to my computer.
Answer
2007-11-27 20:23
murielle felix
:
hello, i bought frame thief one year ago more or less, and i want now to make it work with a diital still camera. does exist a list of the cameras that work with it? i should use a canon eos 40 D, does it works with it? at this moment i didn't manage to make it work; thanks murielle
Answer
2007-12-02 14:48
Robert Watts
Import/Export:
I'm interested in getting Frame thief for use with a digital SLR camera. Does Frame Thief require a digital camera with a Firewire port or can it support a regular USB? THere are a number of camera's out there that have firewire but they are super expensive! I want to get a camera that I can seamlessly use with frame thief. Do I need one with Firewire? Any help will be great. Thanks.
Answer
2007-12-03 15:54
phyllis Bulkin Lehrer
Import/Export:
will frame theif import highdefination frames
Answer
2007-12-05 17:24
Julian
Troubleshooting:
I just set up an Intel imac lab and frame thief only wants to work in the admin account. once in the general account i get a whole host of error messages at start up. ERROR LOADING PLUGIN: qtvideo cmf: FramThief Feeds Controller Error: -2821 Initialize error: one or more plugins failed to load. SYSTEM COMMAND ERROR:-2821 Setup app error. It goes on to say the pref file may be corrupt and to delete the old pref file and restart FT. I do this and the same thing happens. Any ideas?
Answer
2007-12-12 04:32
Martine Corompt
Import/Export:
Will Frame Thief work with a HDV video camera and capture in 1080 x 1440?
Answer
2008-01-12 21:33
Kerry Sulkowicz
Troubleshooting:
My daughter recently got a Canon DC 220 DVD Camcorder. We can't figure out how to connect it to her Mac so she can use FrameThief. Do we just need to get a firewire cable (instead of the supplied USB connection cable), or is there something else we need to do? Will her camera work for this purpose?
Answer
2008-01-16 13:17
D R Maciejewski
General:
All my video sources: still camera, video camera, microscope camera are not recognized by FrameThief. IMovie responds to all of them, but continue to get ' no video connected' message. When trying to change video source in preference area, no alternatives are displayed. Any ideas?
Answer
2008-01-24 15:53
jimmy
Troubleshooting:
I have connected my Nikon D100 (Still) via its usb cable but framethief doesnt recognise it. I have tried using Nikon external capture pro as well in conjunction with no luck. what is my problem?
Answer
2008-01-29 06:26
Woody
General:
Hello I have a Canon EOS 400D digital SLR camera - will Frame Thief work with this? Cheers
Answer
2008-02-15 14:14
Scott Coleman Miller
Troubleshooting:
how do I re download? I have moved the plug ins and cannot find them and am getting the no feed connection message.
Answer
2008-02-16 11:24
alison colyer
General:
is there a way to copy and paste frames into the timeline so that I can reverse a section of pixellated animation?
Answer
2008-02-24 14:13
Peter Launier
General:
How do i add audio to my animation?
Answer
2008-02-26 07:17
john
General:
Is Framethief compatible with canon eos 400d
Answer
2008-02-26 18:44
Alex Nicolato
Troubleshooting:
When I try to download the program, it tells me Safari can’t open the file “FrameThief 2-2.1.sit” because no available application can open it. I have the right operating system to run this program, and I would like to get it, but how do I?
Answer
2008-02-29 06:08
steven
General:
I downloaded framethief a while ago. I opened it tonight to find that it stops (or really slows down) on booting up the application. Then when it's opened - my camera does not turn on...it just says No feed connected. Is it me? or is it the software?
Answer
2008-02-29 13:03
Paul Downey
Troubleshooting:
Hi I am an Apple dealer in the UK and I have recently upgraded a customer's hard drive to 120GB. Since doing this, she says that when she launches FrameThief, she gets the following error:- Movie Compiler Error -1 Initialize Movie Compiler Error: Could not open default component She runs Mac OSX 10.3.5 on a PowerBook G4 and I have downloaded version 2.1.1 and installed it, but get the same error. Any ideas? Paul
Answer
2008-02-29 13:06
Paul Downey
Troubleshooting:
Hi I am an Apple dealer in the UK and I have recently upgraded a customer's hard drive to 120GB. Since doing this, she says that when she launches FrameThief, she gets the following error:- Movie Compiler Error -1 Initialize Movie Compiler Error: Could not open default component She runs Mac OSX 10.3.5 on a PowerBook G4 and I have downloaded version 2.1.1 and installed it, but get the same error. Any ideas? Paul
Answer
2008-03-01 10:46
harrjhygadfl
General:
Is the audio sync the only audio i can put in my claymation?
Answer
2008-03-01 20:42
Jonathan
General:
Does FrameThief support Leopard.
Answer
2008-03-05 16:48
Stephen Wood
Import/Export:
anyone know why I can't get imovie to open a quicktime DV stream?
Answer
2008-03-11 20:45
Larry Arpin
General:
Does Frame Thief do time lapse?
Answer
2008-03-14 16:33
Ian Hayes
General:
Will this application run on an eMAC? What's the minimum hardware configuration?
Answer
2008-03-16 18:44
David Cooper
Import/Export:
Can I load already captured jpeg images for time lapse. I shoot with a digital still camera. Thanks
Answer
2008-03-17 10:48
Myriam
:
Comment trouver un FrameTheif pour Mac avec processeur Intel ???
Answer
2008-03-21 13:03
Brendan Kearney
Troubleshooting:
Im getting an error "replay controller error: -2004" and System Commander Error: -2004" I removed the preference file form the folder as prompted and restarted the application and got the same result
Answer
2008-03-24 14:37
Michael Hanks
Import/Export:
My son is attempting to film short stop action animation videos and upload them to you tube. We are able to upload them but they will not play on you tube. ?wrong format? any suggestions?
Answer
2008-04-01 17:50
Lucia Heffernan
Troubleshooting:
Hi, I'm trying to make an animation, capturing images through a still digital camera. I have run the camera check and all the tests result in 'imag ok' apart from the 'capture new image test' and 'sync clock test' which both say 'unsupported'. I know that they need to say 'OK' for the camera to fully work but i am unsure how to fix this. Also even if i choose the still camera option in my preferences it still shows what is being shown through my isight, does this change once i have fixed the above problem? Please help! Thanks.
Answer
2008-04-01 19:12
Lucia Heffernan
Troubleshooting:
when i click capture to capture an image it comes up 'Plugin Image Capture Error: -50 CaptureInitiate Error' and then 'Frame record Error', and will not take the photo. What does this mean and how can i fix it?!
Answer
2008-04-02 01:28
Craig Sinclair
Import/Export:
I am about to start a stop motion project and am intending using a Lumix DMC1 with Leica lens. is this compatible for live view and capture?
Answer
2008-04-09 19:24
ronster
General:
i have a sony cybershot digital camera. it does not seem to be read as a video source. what is the cheapest quickest video source i can get at best buy, to get the program to shoot an animation?
Answer
2008-04-11 04:43
allison kirkpatrick
Import/Export:
My capture window reads 'no feed connected' it is not showing up any camera connection at all-when i go into preferences there is no quick time tab to help me select the source of the video camera-please help!
Answer
2008-04-20 12:41
Rozi
General:
I accidentally forgot to install framethief into the applications folder, how do I reinstall it?
Answer
2008-04-20 12:53
Rosie C
General:
I own a Canon EOS 350D, how do I connect it to framethief? Right now it isn't recognizing it.
Answer
2008-04-29 15:00
john thompson
Import/Export:
how do i get the software to recognize the live feed from my canon eos 1DS mark 3 still camera. we are also running digital photo professional to capture raw stills.
Answer
2008-05-07 11:36
marika
General:
When opening a project, the Compiling Movie process stops at the same Frame every time I try to open it.
Answer
2008-05-07 11:56
marika hejdeback
General:
When opening a project the Compiling Movie says Error: 36 Compress Animation Sequence Error: Importer failed to draw frame
Answer
2008-05-11 08:51
Jean Gaudel
Import/Export:
I have a JVC-HD7 with an HDMI connection. Can I use it with Frame Thief if I install the BlacK Magic HDMI card on my MacPro? Thanks. JJ
Answer
2008-05-29 07:30
Sandy Summers
Import/Export:
I can't figure out how to import pre-existing photos. Thank you
Answer
2008-06-03 18:19
Clark Thomas
General:
I like viewing a 300-500 image photoshoot in Apple's Preview by holding down the arrow key. With proof sized-images it gives me 5-10 frames per second. Could FrameThief convert a folder full of images to quicktime, at a user specified rate, say, from 0.3 per second, to 0.05...? I'm looking for a simple fast way to convert my daily photos shoots into video at a specified rate. Thanks, Clark
Answer
2008-07-08 18:18
Lynn Tomlinson
General:
where can I find help about using the rotoscope tool?
Answer
2008-07-15 17:42
lauren
Troubleshooting:
Hi, Frame thief keeps displaying the message "no video feed detected." I am using a firewire cable. I checked the video device section under preferences, but there is no video device listed. Please help. -Lauren
Answer
2008-07-18 21:53
Abraham Potten
Troubleshooting:
Hi - We've just started using FrameThief, and we can't get it to pick up the feed from our digital camera (Sony Handycam). imovie picks it up fine, but FrameThief defaults to the imac's own camera (above the screen). What are we doing wrong?! Thanks, Abe
Answer
2008-07-24 04:26
Alice Warren
General:
I am having problems with the replay function; it will play the first 1-2 seconds, then freezes on screen whilst the menu continues to scroll underneath. Eventually it jumps to the last frame. In order to view my footage I am having to export them to quick time files and open them in another programme. Is this common problem?
Answer
2008-08-09 05:14
christine
Import/Export:
I click on the download button of the free trail, but nothing happens. In safari and internet explorer.
Answer
2008-08-10 14:08
jane
General:
I want to capture High definition video from my Sony FX1E camera to use the time lapse feature. How do I do this? Thanks.
Answer
2008-08-20 15:58
daryl
General:
will framethief work with a Dimage A2 still camera?
Answer
2008-08-25 14:17
mike brown
:
i am thinking about getting an imac to use for frame thief projects (and garage band projects). my question is what tools are recommended for purchasing that work best? for example, what type of video camera should i look into? is just a isight camera good enough? also, what sort of cables or the like should i purchase so i can begin a project successfully? if you have any other suggestions of things i should be thinking about with all this i would greatly appreciate it. thank you for your time. sincerel,y mike brown
Answer
2008-09-02 15:22
Almerinda Travassos
:
I'm interested in using the Nikon D90 still camera (w/PTP & HDMI output) for animation/frame frabs. Does FT support this camera, and what would the workfow be? I've only used FT with DV/Firewire. Almerinda Travassos Ontario College of Art & Design
Answer
2008-09-06 13:25
Maggie
General:
Is there a way to copy a frame (pct file) and place it into a project on the time line?
Answer
2008-09-12 12:36
Sabrina
General:
I am about to start a stop motion project and am intending using a Lumix DMC1 with Leica lens. is this compatible for live view and capture?
Answer
2008-09-21 09:55
QWERTY
General:
dose frame thief run on Leopard. when i click icon from drive i get cannot execute binary file? anyone please help thanks
Answer
2008-09-24 17:20
fedele spadafora
Import/Export:
I am about to buy a video camera to use with framethief and I have not used the program before. What camera do you recommend?
Answer
2008-10-10 19:10
karen
General:
how do i connect my digital still camera?
Answer
2008-10-14 18:15
simon
General:
I have captured a lot of files in the TIF format. I could play them back perfectly yesterday, but today when i load them, they all appear to be black. I know they are all still there because i can make a perfectly fine Quicktime file with them, but i can't play them back within Frame Thief like i want to. What should i do?
Answer
2008-10-14 19:08
simon
General:
I want to capture High Definition frames. I have a high definition 1080i Sony camcorder. However, when i take the frames, they turn out to be very pixellated and not high definition at all. My question is: is it possible to take high definition frames with Frame Thief, and if so, how?
Answer
2008-10-22 09:45
Michael Blackburn
Import/Export:
Hello, Can I import these files into Final Cut Pro for editing? Thanks Michael
Answer
2008-10-22 22:44
mike brown
General:
ou recommend? I know i would need a camera in order to capture the image. Do you recommend a still camera or a digital camcorder and if so which one/kind? I know that is a lot of questions, no one at the mac store seems to be a help. I took a stop motion animation class recently so I vaguely know what to look for, I just want to have the right stuff right from the get go. If you could please help me or point me in the right direction, I would greatly appreciate it. Thank you and have a wonderful day! sincerely, mike brown
Answer
2008-10-24 02:49
adwin
Troubleshooting:
I Installed framethief as a admin. It works wonderful. But when other user logged in, they can't work with it. When they open framethief, they receive some messages, that this is not work and that. What can I do
Answer
2008-11-09 22:51
Susan
Troubleshooting:
I built my animation in Framethief, exported it to iMovie, added sound, and titles in iMovie. It plays fine in iMovie, but when I try exporting it to iDVD or burning a DVD or exporting it to Quicktime, the frames I created in Framethief all come out black. Everything I created in iMovie transfers fine, but all of my Framethief work doesn't appear. What do I need to do to make this work and be able to burn it to a DVD?
Answer
2008-11-24 00:37
Animator122
Troubleshooting:
I tried that 'how to change my frame thief video source' but it didn't work, so i would like to know if there is anyway for me to get my 'Sony SR12' to work with my mac -Frame Thief-
Answer
2008-12-08 12:16
Katherine
Troubleshooting:
I am attempting to export my FrameThief animation as a Quicktime Movie. Although all the settings seem to be fine, I am losing an enormous amount of quality. The image looks like it has been vertically squashed. Both the original and the qucktime say they are 720 x 480 pixels, so why does the quicktime look like its proportions are off? Please help me, my film must be done by tomorrow, and I don't know what to do.
Answer
2008-12-10 13:27
Tony Martie
Import/Export:
This app. looked like exactly what I needed, but for some reason it cannot seem to open the video files out of my Canon 5D Mark II. They are full 1080p HD, h264 MOV files. Can you tell me what the problem might be? Thank you, Tony M.
Answer
2009-01-02 22:40
Fedele Spadafora
General:
I just bought a Canon Vixia HV30 and I want to ust it with Framthief but I cannot figure out how to get the program to recognize the camera as a video source. I have it connected with a firewire but it doesn't show up in the preferences menu. What should I do?
Answer
2009-01-27 10:44
David Gaspur
:
Hi i just purchased frame thief and loaded to mac this file will not open with icon just written form does this mean I have to purchase stuffit as well to open this program?if thats the case would like my money back or is there another way to open file thanks David
Answer
2009-01-29 12:09
Kammy Bushue
Troubleshooting:
My iSight is always chosen as the device of import, but there are no other choices under the preferences panel like in previous questions. Just Quicktime. I have a copy stand with a digital camera that I want to use to shoot. Help?
Answer
2009-02-04 21:27
Tom
Troubleshooting:
Whenever i click on download, the file downloads as normal, in the downloads program. Once finished, i view the file in my finder, but it is always saved as a text document. Anyone know how to help?
Answer
2009-02-09 09:13
aparna agrawal
Import/Export:
when i try to change the video feed settings from isight , i'm not able to select another source from the choices of usb feed or firewire feed. only isight is highlighted. can you help me not make isight the default.
Answer
2009-02-12 03:48
Sharron Mountain
Import/Export:
I am having trouble running a live feed on my Macbook through to a Flip video, which runs through USB. I am unable to disable my iSight camera
Answer
2009-03-04 01:19
adam konyndyk
General:
Does Frame Thief support a video camera that can shoot 1080i HDV video?
Answer
2009-03-04 01:21
adam Konyndyk
General:
Does frame thief support a video camera that shoots 1080i HDV video?
Answer
2009-03-06 07:36
rmcclellan
Troubleshooting:
Does FrameThief only work in a mac admin user account? I have a user who is having problems with quicktime plugins when trying to start Framethief from a normal or managed account. Have tried updating the software but no effect. Also deleted the preferences files and also no effect. Any ideas Thanks Rob
Answer
2009-03-29 12:06
Robert Christophe
Import/Export:
I would like to export some frames I captured to photoshop for some clean up work. Can I do this? How would I reimport them into the project? rc
Answer
2009-03-29 15:21
Erik
Troubleshooting:
My camera is connected through firewire, and I'm not receiving any error messages, but I don't see any image through frame thief, only color bars. Any suggestions? Thanks!
Answer
2009-04-22 18:04
Wendy Hall
General:
My son loves drawing and is asking how to make his drawings come to life/animate. Through Google I found your software, however I see it's for a Mac computer. Can you point me in the right direction for Windows XP?
Answer
2009-04-25 23:01
Bill Fogarty
Import/Export:
Can I import jpgs for animation?
Answer
2009-04-29 21:50
Kelly
General:
Is Frame theif compatable with a Cannon 40D camera? When I plug it in to test it it only recognises the Macbook pro webcam. How can I make it recognise the live feed from the cannon 40 d if it is compatable?
Answer
2009-04-30 08:21
Michael Quach
General:
I get a no feed signal when I connect my digital still camera via the USB even when I have it on the video function. It does not have a firewire port. How can i get Frame Thief recognise the feed?
Answer
2009-05-28 19:39
james goodrich
General:
I was wondering if there is any way to get this software for a PC?
Answer
2009-09-04 07:54
Carlo saranga
Import/Export:
I have an EOS 500d, a jvc everio handy cam.... and i can't get a live feed from any of them... what should i do?, are my models compatible.?? thx
Answer
2009-09-08 22:32
Ryan Kreston
General:
I wanted to shoot my stop motion using a camcorder. Instead of clay or anything I want to film people, to do this i was going to film outside. Obviously I can't bring my computer outside so how would I be able to use Framethief without having the footage hooked up directly to my computer?
Answer
2009-09-15 23:26
Corinne Okada
General:
What is the oldest MAC OS that Frame Thief works with? I will be teaching stop motion animation at two different elementary schools in the spring and I need to make the transition from my PC platform (using Premiere Elements) to a MAC based animation program. Yours looks really good for kids. Thanks for any info you can give me. Corinne
Answer
2009-09-17 16:28
Justine
Troubleshooting:
My dv camera is plugged in via fire wire. it is also plugged in to electric via adapter (not charge battery, but dc outlet to wall) there is colored digital noise on my screen, when capturing with frame thief (colored cubes in the frame thief window) What can i do to make my screen clear of noise?
Answer
2009-09-20 09:38
Ron Cole
General:
Is there any way to enlarge the Frame Thief window to make it full screen? (without enlarging the view my Mac's preferences, which is how I currently do it)
Answer
2009-09-28 16:50
marika Hejdebäck
General:
how to delete old frames or insert in the middle of the timeline?
Answer
2009-10-10 03:26
ann wraith
Troubleshooting:
i have already made a few short animations when i reopen these projects at a later date and try to add more frames i get a message saying this frame already exists and do i want to write over it which idon't want to do i just want to make the movie longer.
Answer
2009-10-21 15:47
edie
General:
is there a feature or tool that allows me to delete frames other than the last frame. How can I edit my film after I shoot it?
Answer
2009-11-04 05:54
Urs Kobelt
:
Wie kann man Bilder löschen, die irgendwo mitten im Film sind und nicht am Ende? Wie kann man die Reihenfolge der Bilder ändern? Wie kann man Bilder kopieren?
Answer
2009-12-18 15:42
Adele Brown
Troubleshooting:
We are trying to capture using Digital Still camera CANON SD450. We cannot get Framethief to see the cam. works fine with our DV video cam, but we want to use our still cams via usb. Your check cam app does not see the cam. Is this a known incompatible camera ? Do you have suggestions for how to use this camera with framethief ? thankx.
Answer
2009-12-30 19:25
Aaron
:
What is the difference between the Single User Personal and Single User Commercial versions?
Answer
2010-02-03 15:39
Kat Messing
General:
Hello, I'm a student about to embark upon a long term project and I need to know if this program is compatible with a Nikon D80. I read under general FAQ that for digital still cameras that the live feed may not display the full resolution that the camera records when a frame is shot, but I'm more interested in whether or not I'd be able to get a live feed with this model at all, or if there are any specific plugins that I would need to install, etc. Thank you.
Answer
2010-02-18 13:57
THolland
Import/Export:
I am using Framethief with a MacBook. When I connected my dv camera Framethief did not seem to recognise it. i had to use the built in camera on my Macbook. Can uhelp?
Answer
2010-04-01 10:29
Tyler Dennis
Troubleshooting:
While capturing a time lapse sequence, an error message came up saying: Replay Controller Error: -39 Frames Record Error: Unable to Update Replay Movie (Resource) This error message effectively ended my time lapse capture, and since I was not attending the computer, given the length of the time lapse, I couldn't immediately fix the problem. And now the message comes up whenever I try to capture time lapse. Please help.
Answer
2010-04-07 13:07
dana
General:
Does FrameThief support Snow Leopard? Since I've upgraded I haven't been able to open FrameThief, I'm curious if the circumstances are related. Thank you. -dana
Answer
2010-04-14 07:23
Alex Tam
Import/Export:
Hi, I have taken some pictures but I can't import them into Frame thief. Could you help?
Answer
2010-04-14 07:37
Otto Bridgham
:
Ello, I want cookie! RA RA I'M SCARY! BOO!
Answer
2010-04-14 07:40
Roger
:
I am broke. Can I have it for free?
Answer
2010-04-26 13:29
Michael Libby
Import/Export:
A student did a 2900+ stop motion animation and then forgot to compile it before trying to move it onto an external hard drive to then down load to another computer to edit. When he tried a window popped up saying something about there being too many frames and that it was going to or had to do something with the first 1000(I did not see this window myself). So by the time we tried to put it back into frame thief to compile, the first 1000 frames were missing, just black screen, then the following 900 or so showed up and compiled fine. We have searched everywhere and can't seem to find the missing frames. As I said, when we found the file and complied the images, it lists 2900 frames being complied, but only the second 900 show up. Any idea where the first 100o went? The student is so upset about the missing frames after working on this for weeks, so any information/advice would be appreciated. Many thanks, Mike Libby Art Teacher The Leelanau School
Answer
2010-05-05 05:25
slimy008
General:
how do you concect your camera to frame theif
Answer
2010-05-23 03:44
Jade
:
How do you purchase FRAME THIEF PLEASE LET ME KNOW. Thank you
Answer
2010-05-24 11:34
missy
General:
how do i redo or get back a frame/frames i accidentally delted? where are they? certainly not in my mac's trash.. so where'd they go? thin air.. cyberspace...
Answer
2010-06-20 09:10
Eloise Philpot
General:
I have been using a Canon GI to connect to Frame Thief. I want to improve the quality of the image such as HD qaulity. I would like to use a Still camera with HD quality. What camera do you suggest. Eloise
Answer
2010-07-02 01:01
Damon Thomas
General:
Dose it come in a pc version?
Answer
2010-07-05 20:55
agustin tapia
:
porgue rason me muestran fotografias de otros paices como colombia panama cuando yo vivo en las vegas nevada no me interesan otros paices hoy me hise miembro con ustedes.por fabor areglalo. o boy a tener gue canselar mi menbresia. ok grasias.
Answer
2010-08-12 07:48
Brian Voce
Import/Export:
Please can you tell me if I can set frame thief to control and import frames at specific intervals (say every ten seconds) from a video camera automatically? If so how would I do this? Regards Brian Voce
Answer
2010-09-06 10:27
Robert Finbow
Troubleshooting:
We are using an Insignia High-Definition Digital Camcorder model number: NS-DCC5HB09. Do you know how to make Frame Thief recognize this as the input camera? It seems to work only as a hard drive on the USB input even though it is compatible with MAC. Also we are considering a used Sony Handycam DCR-HC21 as a replacement. DO you know if this is compatible with Frame Thief via USB or firewire? Thank you for your help.
Answer
2010-09-10 09:56
Robert Finbow
Troubleshooting:
How can I get Sony handycam to communicate with the Frame Thief software. It says video source not connected even though all is working properly. Thank you for your advice. Best regards
Answer
2010-09-16 09:13
michael libby
Troubleshooting:
In the middle of an capture series the student made a mistake and caught their hand in the image. They tries to trash the frame, but it kept showing up as the last image captured. Any ideas? Thanks
Answer
2010-10-11 18:35
Ramona Poenaru
:
Bonjour, Est-ce que FrameThief est compatible avec : - canon 5d markII - canon IXI 830IS - sony HDR-HC7 ? merci
Answer
2010-11-02 21:29
Jaden
Import/Export:
How do I import my projects into imovie without getting 5 second pictures?
Answer
2011-01-03 23:59
Ben Cumberworth
General:
How to I delete a single frame in a project? I have created 32 frames and wanted to delete #7. Thank you. Ben
Answer
2011-01-27 10:40
Karen Heron
Import/Export:
I am trying to set up an Elmo visualiser to capture my pictures but it doesn't seem to appear as an option when I follow your instructions to change video source. Any ideas?
Answer
2011-02-02 21:27
Robert Finbow
Import/Export:
We cannot seem to open the files saved in .mov format in Quicktime, Windows media player or any other player. Is there a fix for this, a specific codec which is required etc.? Thank you for your help.
Answer
2011-02-09 09:18
lynsey
General:
horizontal lines appear during frame capture, particularly if there's a lot of movement frame to frame. It looks as though it may be a problem with the firewire but it's not - we've tried a different firewires which work perfectly for capture in edit software elswhere.
Answer
2011-04-26 23:35
John L
Troubleshooting:
Frame Thief has been working fine until recently, but now when I import audio to Frame Thief, it only plays for about 2.5 seconds and then cuts out. I can hear the rest, but only if I stop the cursor and press play again. In projects that are full of animation, the sound plays all the way through, but in new projects, I can only hear 2.5 seconds at a time. I'm not sure if it's related, but the problem seems to have coincided with the insallation of Pro Tools 9 on my computer. I'm using a Mac Pro with OS 10.6.7. Any idea what is causing the problem and what I can do about it?
Answer
2011-05-31 23:03
Robinson Wood
Troubleshooting:
I'm running Mac OS X 10.6.7 on a registered copy of frame thief. Are there any known settings that will cause the program to crash during a frame capture? I'm grabbing frames from a quicktime video feed. I got a little crash report - the first few lines looked like this: Process: FrameThief [476] Path: /Applications/FrameThief 2.1/FrameThief Identifier: com.framethief.FrameThief Version: 2.1 (2.1.0 Beta) Code Type: PPC (Translated) Parent Process: launchd [158] Date/Time: 2011-05-31 19:56:08.909 -0700 OS Version: Mac OS X 10.6.7 (10J869) Report Version: 6 Interval Since Last Report: 469997 sec Crashes Since Last Report: 1 Per-App Interval Since Last Report: 23658 sec Per-App Crashes Since Last Report: 1 Anonymous UUID: EF087366-7953-4AA1-9CBD-37FE4000EB06 Exception Type: EXC_BAD_ACCESS (SIGSEGV) Exception Codes: KERN_INVALID_ADDRESS at 0x00000000ffffffff Crashed Thread: 5 Help! -Robinson
Answer
2011-09-16 05:42
richard barwell
General:
I understand that Framethief allows you to draw over the top of lifefeed; is there a way of loading an image with a transparent background over the live feed? Like if I wanted to align all the elements of a scene with the same elements from a photograph? Thanks
Answer
2011-09-26 16:37
Blendy
General:
My project only loads plays the first 20 frames of a 108 frame sequence. All the frames are in the same file. How can I get FrameThief to recognize and compile all 108 frames?
Answer
2011-10-18 03:45
Livia
Troubleshooting:
Absolutely first rate and ceoppr-bottomed, gentlemen!
Answer
2011-10-18 13:38
qpvbfmrpflo
Import/Export:
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Answer
2011-10-20 05:13
wakwood
Import/Export:
xyAL1F qvifeukebluu
Answer
2011-10-25 16:56
Brad McDermott
General:
Hey, I still am not able to change my video source from my iSight Web Cam to my DV Camera connected through a FireWire. I have dragged the Frame Thief program into the Applications folder and restarted the computer. I don't know any other way to "install Frame Thief into the Applications Folder" This is my third email. No one's responded to me. Could someone please do so ASAP, or frankly I would like my money back. Thanks, Brad
Answer
2011-12-07 19:47
Matthew Brooks
General:
I don't see my Lumix ZS8 in the video source options. I'm using a usb cable, do I need a mini dv cable to read it? Matt
Answer
2011-12-22 22:47
tony fischer
General:
does f/t run on lion os?
Answer
2012-02-02 13:56
Johanna
General:
How can I make FrameThief work on Lion?
Answer
2012-02-27 13:19
damian
General:
How can I make FrameThief work on Lion?
Answer
2012-03-10 15:57
Merrill Markoe
Troubleshooting:
I downloaded Stuffit Expander for my 2011 Mac (Lion)...but it keeps saying that the computer does not support Stuffit archives. So I can not open my Frame Thief. What is going on,do you think?
Answer
2012-07-09 23:27
Eric
General:
I have a MAC OS x 10.6.8 and a Samsung video camera 42x. I can't get frame thief to accept the camera as a video source. I am connecting via USB. Any advice? Thanks
Answer
2012-07-12 06:31
Fi
:
Please I would like to download the program but my new Mac runs Lion and therefore doesn't run anymore PowerPC (apparently because it hasn't got Rosetta). I have read that framethief can be run on both Intel and PowerPC. Is that true? How come then I cam't download framethief? Thank you
Answer
2012-07-16 19:13
liz
General:
i tried to open framethief on my macbookpro worked before i upgraded to lion now says cant open because powerPC applications are no longer supported what does this mean
Answer
2012-08-09 17:24
quinn
:
how much is Frame Thief?
Answer
2012-11-12 07:43
george finnamore
Import/Export:
on frame thief can you import photos taken from another source?
Answer
2012-11-28 20:54
adrian
Import/Export:
I took a number of images with my DSLR and i want to import them into the program. can i import them in a big batch?
Answer

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